Sales & Support Channels
Whether you prefer to shop online, work with a dedicated account manager, or get expert customer support, we're here to help.
Choose the Way You Want to Work with Hilti
Explore Our Sales & Support Channels
24/7 Digital Access
Hilti Online
Browse products, access technical information, place orders, and manage your account anytime, anywhere through Hilti Online.
Personalised Support
Hilti Account Managers
Work directly with a dedicated Hilti Account Manager for expert advice, project support, and tailored solutions for your business.
We Are Here to Help
Hilti Customer Service
Get fast support for orders, deliveries, repairs, account enquiries, and technical assistance from our customer service team.
Buy from the Hilti website
Register and purchase online for benefits like order history and delivery tracking
When you register and purchase online with Hilti, you can:
Order Hilti products anytime, anywhere
Check product price and availability
Order online and pick-up in warehouse to get your material right away
Access your order history and delivery status
Order tool repairs
Access technical documentation, tips and videos
Get expert onsite support
Dedicated account managers and field engineers so you get the solution you need
Our dedicated sales representatives and field engineers are here to support you every step of the way. They can:
Provide expert guidance. Get professional, personalized advice on the most effective and productive solutions for your specific needs.
Demonstrate the latest tools and technologies. See our newest tools, systems, and innovations in action.
Explain value‑added services. Learn more about the services that support your operations, including hands‑on trainings, equipment demonstrations, and anchor pull‑out tests.
Contact our customer service team
Advice, orders, deliveries and repairs
Our highly-trained customer service team are there to help you to:
Get advice about our Hilti products, software or services
Find stock availability and place an order
Find the best delivery solution including delivery to your door
Arrange a service or repair for your Hilti tools